If You Change Your Booking
You must ensure all names and details are entered correctly at the time of booking. You will receive an invoice once your booking is confirmed and must contact us straight away if there is something that you need to correct.
You may transfer your booking to another person, providing the following conditions are met:
– You authorize the change in writing
– The new lead passenger accepts the transfer and the terms of our agreement
– That person complies with the terms of the existing booking
– That person has valid vacation insurance – you cannot transfer your vacation insurance to the new lead passenger.
Please note that more major changes, including but not limited to, traveling later than planned, changes which lower the basic price of your vacation, and changes which result in your vacation ceasing to be a Vacation Package will be treated as a cancellation and incur the appropriate charges.
Please bear in mind that certain accommodation suppliers and other transport providers treat changes as a cancellation and charge accordingly, up to 100% of the cost for that part of the arrangement. Where applicable these charges will be passed on to you.
When changing your vacation details, the price of your new travel arrangements will be based on the price that applies on the day you make the change. These prices may not be the same as when you first made your booking.
Some accommodation is priced according to the number of people staying there. If your party size changes, we’ll recalculate your booking cost based on the new number of people going. If fewer people share the accommodation, then the cost per person may go up. This extra cost isn’t a cancellation charge, and it isn’t normally covered by insurance.
Guide to our cancellation charges – these charges are based on how many days before your booked departure we receive your cancellation notice, and are a percentage of the total cost of your booking. If you want to cancel one or more passengers on the booking you’ll have to pay a proportion of the applicable cancellation charge for those passengers.